To place an order:

1. Browse our website and select the products you want to purchase.
2. Add them to your cart and proceed to checkout.
3. Enter your shipping information and payment details.
4. Confirm your order and you will receive an order confirmation email.

We Accept the Following Payment Methods:

• Credit/Debit Cards (Visa, MasterCard, Verve)

• Bank Transfer (details provided at checkout)

• Pay on Delivery (available in select locations)

  Note: You must be a registered user to access the Pay on Delivery option.

If you need to modify or cancel your order, please contact us immediately at support@divellebeauty.com. Orders that have already been processed or shipped cannot be modified, but we will assist you with returns or exchanges as per our Return & Exchange Policy.

Once your order is shipped, we will send you an email with tracking information so you can monitor your package’s delivery status.

Currently, we only offer shipping within Nigeria. If you are outside of Nigeria and would like to make a purchase, please contact us for international shipping options.

• Standard Delivery: 3–5 working days for locations outside Lagos, 1–3 working days within Lagos.
• Express Delivery: 2–3 working days (available in select cities).
• Orders placed before 12:00 PM (noon) will be processed the same day, while orders placed after 12:00 PM (noon) will be processed the next day.

Shipping fees are calculated at checkout based on your delivery location.

To return or exchange an item:

1. Contact our customer support at support@divellebeauty.com within 3 days of receiving your order.
2. Follow the return instructions provided by our team.
3. Ship the item back to us in its original packaging.

For more details, check our Returns and Exchange Policy.

Once we receive your returned item, we will process your refund or exchange within 5–7 business days.

If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. We will arrange for a replacement or refund at no extra cost to you. Please send us photos of the damaged or incorrect item to assist in processing your request.

Yes! We use secure payment gateways to process all transactions, ensuring that your payment details are safe and encrypted.

You can reach us at:

• 📧 support@divellebeauty.com

Our customer service team is available to assist you with any questions or concerns.

We often have special promotions, seasonal sales, and exclusive discounts for our customers. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest offers.

If there’s a specific nail product or accessory you’re looking for, please reach out to us at support@divellebeauty.com, and we’ll do our best to help.

To keep your products in top condition:

• Store them in a cool, dry place.
• Keep nail polishes tightly sealed to prevent drying out.
• Avoid direct sunlight to preserve the quality of your products.

If you need more detailed product care instructions, feel free to contact us.