At DivelleBeauty, we want to make your shopping experience as smooth and enjoyable as possible. Here’s everything you need to know about placing an order with us:

1. How to Place an Order

Placing an order on our website is easy! Follow these simple steps:

1. Browse Our Collection:
   Browse through our nail products and accessories on our website. Select the items you’d like to purchase by clicking on them to view more details.
2. Add Items to Your Cart:
   Once you’ve selected your items, click the “Add to Cart” button to add them to your shopping cart.
3. Review Your Cart:
   To review your cart, click the shopping cart icon at the top of the page. You can update quantities or remove items as needed.
4. Proceed to Checkout:
   When you’re ready to purchase, click the “Checkout” button. You will be asked to provide your shipping information and payment details.
5. Select a Payment Method:
   Choose from one of our secure payment methods:
   • Pay on Delivery (available in select locations)
   • Credit/Debit Card (Visa, MasterCard, Verve)
   • Bank Transfer
   • Other payment options available at checkout
6. Confirm Your Order:
   Review your order summary, shipping details, and total cost. Once confirmed, click “Place Order” to complete your purchase.
7. Order Confirmation:
   After placing your order, you will receive an email confirmation with your order details and estimated delivery time.

2. Payment Options

We offer several secure payment methods to ensure your transactions are smooth and convenient:

• Credit/Debit Cards (Visa, MasterCard, Verve)
• Bank Transfer (Account details provided at checkout)
• Pay on Delivery (Available in select cities within Nigeria)

3. Order Updates

Once your order is placed, we will send you regular updates regarding its status:

• Order Confirmation Email
  You will receive an email once your order is confirmed.
• Shipping Notification
  When your order ships, you’ll get an email with your tracking number and estimated delivery date.

4. Cancelling or Modifying an Order

If you need to cancel or modify your order, please contact us immediately at support@divellebeauty.com. or call our customer service line. Orders that have already been processed or shipped cannot be changed, but we’ll be happy to help with returns or exchanges as per our Return & Exchange Policy.

5. Order Issues

If you encounter any issues with your order, such as receiving incorrect or damaged items, please contact us within 7 days of receiving your order. We’ll assist you with returns or exchanges based on our Returns & Exchange Policy.

We are committed to providing you with a seamless shopping experience, and if you need any assistance along the way, don’t hesitate to reach out to our customer support team.