How To Order
Ordering Information
At Divelle Beauty, we’ve designed a simple and reliable ordering process to ensure a smooth shopping experience.
1. How to Place an Order
Follow these steps to complete your purchase:
Browse Products
Explore our collection and select the items you want.
Add to Cart
Click “Add to Cart” on your selected products.
Review Your Cart
Open your cart to confirm items, quantities, and pricing.
Proceed to Checkout
Click “Checkout” and enter your shipping details.
Select Payment Method
Choose your preferred payment option at checkout.
Confirm Order
Review your order and click “Place Order” to complete your purchase.
Order Confirmation
You will receive an email confirming your order details.
2. Payment Options
We offer secure and convenient payment methods:
-
Debit/Credit Cards (Visa, MasterCard, Verve)
-
Bank Transfer
-
Other available payment options at checkout
Orders are only processed after payment confirmation (except where Pay on Delivery is available).
3. Order Updates
You will receive updates at key stages of your order:
-
Order Confirmation – once your order is successfully placed
-
Shipping Notification – once your order has been dispatched
4. Order Changes or Cancellation
To modify or cancel an order, contact us immediately:
Orders that have already been processed or shipped cannot be modified or cancelled. In such cases, please refer to our Returns & Exchange Policy.
5. Order Issues
If you receive an incorrect, missing, or damaged item:
-
Contact us within 3 days of delivery
-
Provide your order number and clear details of the issue
We will resolve the issue in line with our Returns & Exchange Policy.
6. Important Notes
-
Ensure all shipping details are accurate before placing your order
-
Divelle Beauty is not responsible for delays caused by incorrect customer information
-
High-demand products may sell out quickly without prior notice
Contact Us
For any questions or support: